Division / Program: 
Position Details
Opening Date: 
Wed, 04/18/2018
Position Summary: 
The Program and Business Operations Specialist is responsible for building relationships with pre-k providers and providing Technical Assistance (TA) to providers as a part of the PHMC/UAC team working on the City of Philadelphia’s PHLpreK program. Reporting to the Project Manager, the Program and Business Operations Specialist will be directly supporting and strengthening the work of up to 50 pre-k providers throughout Philadelphia through the provision of Technical Assistance (TA) focused on industry best practices and back office services. The position requires building strong relationships with a diverse client base and requires extensive travel throughout Philadelphia.
Reports To: 
Key Duties & Responsibilities: 
Specific tasks include (but are not limited to):  Provide 10 hours of on-site Technical Assistance to up to 50 PHLpreK providers on topics including basics of program sustainability and quality, accounting, staff qualifications, program operations, insurance, audit compliance, and human resources.  Responsible for researching and building effective tools and curriculum for the provision of Technical Assistance and back office support to PHLpreK providers.  Ensure PHL Pre-K contract compliance measures with PHLpreK programs.  Provide ongoing support and resources to PHLpreK programs.  Submit weekly and monthly TA reports to the Project Manager.  Build strong relationships with PHLpreK providers and a network of supporting service providers to maximize effectiveness and quality.  Work with internal team including Project Manager, Coordinator, Accountant, and Bookkeepers to ensure PHLpreK providers are provided with consistent, customer-friendly, and high quality support.  Consult with other staff and stakeholders about PHLpreK provider progress, concerns, and ongoing needs.  Meets, as required, with project leads from the City, PHMC, Subcontractors, Technical Assistance/Professional Development providers, and other partners to closely monitor results versus plans.  Manages relationships with facilities, vendors, and other key hub contacts.  Maintains accurate records of services provided and other key metrics, provides timely reporting on activities.
Education, Knowledge, Skills & Abilities: 
Bachelor’s degree in a related field required; Masters preferred  Expertise in the provision of Early Childhood Education services and industry best practices, with at least 2-5 years’ experience or an equivalent combination of education and experience required  Experience conducting training, capacity building, or providing technical assistance strongly preferred  Some knowledge and familiarity with accounting and human resources preferred, particularly in the provision of Early Childhood Education services  Experience designing and customizing curriculum is a plus  Adaptability is important for success in this role; the successful candidate will be flexible and responsive to help shape an evolving project  Track record of completing projects and achieve goals on time, while delivering high quality results  Outstanding interpersonal, and communication skills with the established ability to effectively forge strong relationships with diverse audiences and influence cross functionally  Strong analytical skills with the proven ability to effectively analyze and interpret programmatic and business issues  Valid driver’s license and in good standing  Ability to travel frequently throughout Philadelphia
More Details: 
UAC is an Equal Opportunity Employer
Contact Info
Contact Info: 
Forward cover letter and resume to:
Contact Person: 
Michele Slayton