Temporary Part-Time Shared Workspace Coordinator

CultureWorks Greater Philadelphia
Position Details
Opening Date: 
Mon, 11/13/2017
Program Summary: 
CultureWorks Greater Philadelphia provides arts and heritage organizations and creative professionals affordable access to the support and strategy they need to flourish. We are a management commons offering shared services and space to our community of roughly 200 members and growing, from individual artists and creative professionals to arts, heritage, and creative organizations.
Salary & Benefits: 
$15-$20/Hour [W2 salaried position]
15-20 Hours/Week
Key Duties & Responsibilities: 
Position Roles & Responsibilities MEMBER MANAGEMENT ● Respond to client/member inquiries regarding space functionality. ● Maintain presence at front desk including greeting visitors and notifying their hosts of arrival. ● Receive packages/mail and notifying recipients of their arrival. ● Be available to our members to answer questions, respond to concerns, and offer resources. ● Respond to inquiries from our member suggestion box. ● Lead tours for guests and prospective members. SPACE ● Keep office supplies stocked, maintain vendor relationships, and maintain inventory list. ● Engage with and supervising out-of-house cleaning service. ● Engage with our landlord to resolve maintenance issues as well as maintain issues database. ● Maintain the overall cleanliness of the space including decor, plant life, and furnishings. ● Keep the kitchen clean & well stocked in the morning, throughout the day, and before leaving. ● Situate new members in the space. ● Assess special technological or spatial needs for members or guests (if necessary). ● Assisting with setup and breakdown of events, including ordering food and beverages. TECHNOLOGY ● Manage our Internet network’s reliability and connectivity. ● Manage our printer, including setting up new members and dealing with maintenance issues. ● Manage our security system, including key fobs and security footage. ● Research new operations-related software and techniques for improving efficiency. ● Engage with Nexudus, our member and space/calendar management system.
Education, Knowledge, Skills & Abilities: 
Skills & Experience ● Empathy and caring attention to detail. ● Stellar customer service and interpersonal skills. ● Ability prioritize and to multitask in a fast paced environment. ● Ability to handle confidential information in a discreet, professional manner. ● Able to meet deadlines. ● Ability to work independently as well as part of a team. ● Our office is entirely Mac-based: experience with recent Apple OS preferred. ● Experience with Google Applications (Google Sheets, Docs, etc.). ● General familiarity with the arts, culture, and heritage fields a plus.
More Details: 
Timeline : December 2017 - May 2018 [with potential opportunity to continue]
Contact Info
Contact Info: 
Please send in PDF form a cover letter, resume or similar review of professional experience, and three references to jointheteam[at]cultureworksphila.org . Applications mailed through the USPS or faxed are not accepted. We will be reviewing applicants on a rolling basis until the position is filled. CultureWorks is an Equal Opportunity Employer and does not discriminate on the basis of race, age, creed, gender, or sexual identity.