Program Summary

One Day AT A Time (ODAAT) is a Program Partner of the Urban Affairs Coalition (UAC). ODAAT houses men and women who are afflicted by addiction and homelessness. Case management services and prevention for HIV/AIDS is also offered at select locations. Through our holistic array of services, ODAAT consumers can expect the support of staff to bring systems together to achieve positive outcomes. Staff offers support in the following areas: recovery coaching and mentoring, linkage to health and social services, transitional housing, and community outreach.

Position Summary

Note: This is a seasonal role for a Winter Contract that runs from December 1, 2023, through March 31, 2024. We will also conduct paid training starting on or shortly after November 1, 2023.

This position offers provisional care to clients and supports the operation of the ODAAT Shelter Programs.  Specifically, the Residential Aide provides services to consumers in a therapeutic residential setting in accordance with established program objectives and the treatment goals of each individual being served. Shelters operate 24 hours per day, seven days per week. The core responsibility of the Residential Aide includes the continued assurance of the safety and security of the residents within the facility. The work is performed under general supervision.

 

Position Type: Part Time & Full Time

Key Duties & Responsibilities:

  • Receives new clients, completes intake paperwork, creates proper client files, and orients new clients to ODAAT services and its policies
  • Stores, administers, and documents the monitoring of medications taken by residents in accordance with the agency’s policies and procedures, applicable laws, and regulations governing such activities
  • Completes hourly house rounds and records findings in the logbook
  • Prepares and/or supervises the preparation of meals
  • Encourages compliance with house and regulatory expectations
  • Assists consumers in seeing that adequate supplies are on hand ( g., cleaning agents, paper products)
  • Attends residential staff meetings as directed by Shelter Director and other staff meetings and trainings, as required
  • Takes an active role in client hygiene, as necessary
  • Maintains building and grounds including proper maintenance of living area, as Assigned
  • Assists with the group while monitoring safety needs and encouraging participation
  • Transports clients, using ODAAT vehicles, as necessary
  • Resolves client/site Issues as they occur on-site in concert with the Shelter Director
  • Provide assistance with the intake and Case Management Service Plan process as needed

Education, Knowledge, Skills & Abilities:

QUALIFICATIONS & SKILLS:

  • High School Diploma or equivalent required; Related training/certifications post-high school, preferred
  • Familiar with Microsoft Office software, including Excel and Outlook
  • Proficient with Google search and email
  • Demonstrated written and verbal communication skills including typing and writing
  • Must possess strong interpersonal and customer service skills
  • Must have the ability to work independently and as a team member
  • Must take initiative and ability to identify process improvements
  • Knowledge of first aid methods and techniques
  • Ability to learn and apply written policies and procedures related to work
  • Ability to concentrate on a designated area for extended periods
  • Able to set and observe appropriate boundaries with clients
  • Possess well-developed decision-making skills and attention to detail with a high level of accuracy
  • Ability to excel in a diverse, collaborative team environment
  • Able to multi-task and remain calm in demanding and unpredictable situations
  • Possess the ability to understand various Homeless operations and procedures
  • Able to maintain a professional, customer service-oriented attitude at all times
  • Ability to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc.
  • Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous, and cooperative manner, yet with appropriate assertiveness as the situation may demand
  • Possess excellent time management skills and the ability to work with minimum supervision
  • Ability to transport individuals as needed, and travel to various sites and locations daily
  • Able to meet a flexible work schedule including holidays, evenings, and weekends; and
  • Available on-call for emergencies by telephone and/or mobile phone

 

LICENSES AND CERTIFICATIONS

  • Valid Pennsylvania driver’s license preferred.

 

PHYSICAL REQUIREMENTS

  • Able to lift/move the weight up to 50 lbs.
  • Vision adequate to perform the responsibilities and functions of the job efficiently.
  • Must be able to sit for 2 or more hours per day.
  • Must be able to stand for 2 or more hours per day.
  • Must be able to operate a PC/hand-held digital device for more than 2 hours per day.
  • Must be able to drive or ride in a moving vehicle for 2 hours or more.

 

WORK ENVIRONMENT

The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic of working with the homeless and adjudicated community and the related concerns and situations related to homeless conditions. The potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

 

The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, and pre-employment drug/alcohol screen.

 

Interested applicants should email their cover letter and resume along with salary requirements (including position in subject) to:        

                                          

ODAAT Careers

One Day at a Time (ODAAT)

        E-MAIL:  Toshima.Phillips@odaatphilly.org

 

Telephone calls will not be accepted

UAC/ODAAT is an Equal Opportunity Employer

Contact Info

Click the link to apply to Winter Initiative Residential Aide.